‌NOVEMBER 2024‌ <First names> <Surname> <Membership number> Kia ora What we’re talking about The way you log in to your account has changed. You need to set up a new login. We step you through the process. There’s a link below you can follow if you want to get the job done so you’re good to go next time you want to access your account. It only takes a minute. You will be aware that Police has announced changes to the scheme to allow constabulary members flexibility around their contributions to the scheme. We explain the process and timing. Plus, there’s a reminder about holiday hours. For a pre-Christmas benefit payment, Mercer needs to receive your completed form by ‌Friday 6 December‌. The way you log in to your account has changed From now on, you log in to your account using a password of your choosing and the email address we have on file. No more contacting the helpline to reset your PIN! But first, you need to register your new login. Follow these steps to get set up. First window   Second window Register your new login now Flexible contribution rates for constabulary members Police has announced its intention to change the scheme rules to give you flexibility around what percentage of your pay, if any, you contribute to the scheme. The changes will only apply to recruits and constabulary members. The default rate will remain 7.5% of salary, so you won’t need to do anything if you want your contributions to continue as they are now. The changes require approval from the Financial Markets Authority and the trust deed will need to be updated. Police intends to have these changes in place in early 2025. We will be in touch then to let you know how to change your contributions if you wish. Mercer’s financial advice team will be available to help you work through your options. In the meantime, please contact your Payroll Officer if you have questions about the changes. Benefit payments over the Christmas and New Year holidays The last payment date for benefits for 2024 will be ‌Friday 13 December‌. You need to factor this in if you are planning to withdraw money over the holidays. This applies to all benefits including partial withdrawals, first-home benefits, leaving service payments, significant financial hardship payments and withdrawals from retained member accounts. For a pre-Christmas payment, Mercer needs to receive the completed form from you (or Payroll in the case of leaving service payments) by ‌Friday 6 December‌. At this point, a pre-Christmas payment may not be possible if you have a charge registered against your super. Investment changes requested and regular payments for retained members will be processed as usual. The helpline will also operate as usual over the holiday period. Mercer’s financial advice team will be working until ‌Friday 20 December‌ and then taking a break until ‌Monday 6 January‌. They will respond to any call-back requests submitted during the holiday period on their return. Sometimes it helps to talk to an expert when making decisions about your super. PSS has engaged Mercer to provide a financial advice service to members. You can receive advice about anything to do with your savings in the scheme. There is no individual charge to you for this service. To arrange a time to talk, log in to your account online and complete a call-back request form. We’re here to help – it’s quicker by phone Helpline/waea āwhina – 0800 777 243 The helpline hours are ‌9.00am to 7.00pm‌ ‌Monday to Friday‌ (except public holidays). policesuper.co.nz This e-newsletter is produced in an email format, but if there’s a problem with the layout, please call the IT helpdesk on extension ‌43333‌. PSS Trustees Limited is the issuer of the Police Superannuation Scheme (PSS). A copy of the PSS product disclosure statement is available under documents and forms and on the Disclose Register.